Security
Your customers' information is safe with us
Remodelers hold sensitive information: home addresses, phone numbers, contracts and payments. Here's how TradeBurst protects it.
Every company kept separate
Each company's customers, jobs and documents are tied to that company, and every database query is limited to the company signed in. Automated tests check that one company can never read or change another's data.
Encrypted service keys
Twilio, SendGrid and Google AI keys you connect are checked with the provider, then stored with AES-256-GCM encryption and never shown again in full.
Sign-in per company
Staff sign in on their own company's address, and a session only works there. Passwords are stored as one-way hashes, with lockout after repeated failed attempts.
Roles and access
Owners, admins, managers, reps, installers and customers each see only what their role needs. Owners can turn off a person's access at any time; it takes effect within minutes.
Your data, exportable
Owners can export customers, leads and jobs as spreadsheets at any time. If you cancel, your data is kept for a limited period, then deleted.
Modern hosting
TradeBurst runs on managed cloud infrastructure, with all traffic encrypted in transit (HTTPS).
Staff actions are logged
Changes Pixel Burst Labs staff make to an account are recorded in an audit log.
Questions or a security concern? Email support@tradeburst.app. See also our Privacy Policy.
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